Logging Still Matters
The moment when everything falls apart is not in the explosion, it’s in the quiet right after. - Lily (How to Trap a Tiger) I entered the tech workforce right as the dot-com bubble was inflating to its limits. My very first job out of the gate was providing 24x7 support for one of the largest e-commerce sites of the era. To say it was a trial by fire would be a massive understatement. The systems crashed. They crashed constantly. They crashed all the time. I would go to sleep at night clutching a pager in my hand so the vibration would wake me up without waking up my roommates (NOT A JOKE!). It was my job to keep the digital lights on, keep the servers upright, and somehow spin gold out of straw by writing actionable bug reports so the engineering team could actually fix the underlying infrastructure. You know what engineers love to do? Close bugs as “not reproducible.” The catch? “Back in my day,” there were no IDEs hooked up to production. There were no real-time debuggers or sl...